Featured Talks
The use of AI in Service Design
Framed through the 'Empowered worker' scenario from the Copenhagen Institute for Future Studies, this talk explores how AI may reshape tasks, skills, and human-machine collaboration. It introduces a practical framework for Service Designers to work with AI cross four modes: augment, automate, collaborate, and avoid - encouraging conscious, responsible AI use while keeping human judgement at the centre.
Tech Trends for Corporate Innovation
A foresight briefing exploring emerging technologies and their implications for large organisations navigating disruptive innovation. The session examined key drivers shaping near- and mid-term tech developments and introduced provocative scenario questions — including what if a digital pandemic wiped out internet-connected data? — to stimulate strategic conversations with clients.
UX applied in product development
An overview of how UX practices strengthen product development decisions. The session covered the role of user research, practical approaches to prototyping and testing, and how UX methods support better technology and product choices from strategy to market launch.
Innovation in COVID times | leading digital transformation remotely
A behind-the-scenes look at designing and delivering two large-scale innovation programmes across Latin America, engaging more than 8,000 EY professionals. The talk shared how the programmes were structured, how they were rapidly adapted for fully remote collaboration, and the key lessons learned.
Design Thinking & Experience Design
A practical introduction to Design Thinking and Experience Design for corporate environments. Using real cases, the session explored how human-centred approaches help solve complex business challenges, covering user research, behavioural insights, and practical tools for applying design methods inside organisations.
Creative Problem-solving bootcamp
An interactive talk for undergraduate design students focused on structured creativity and innovation methods. Participants explored trends research & cool hunting, collaborative problem-solving & rapid prototyping as tools to develop, test, and refine new product and service ideas.
Innovation Bootcamp
A two-day immersive programme exploring incremental innovation, low-end disruption, and new-market disruption, based on Clayton Christensen’s innovation framework. Through interactive talk covering cases and exercises, participants learned how disruptive strategy can be applied to create and sustain innovation within large organisations.